Internships are a great way for young minds to foster creativity and gain valuable experience in their relevant fields. I would describe myself as being a sponge in this aspect. In five short months with more to come, I have developed many incredible skills as well as sharpened the ones I bring to the table. As a senior in college working to gain a major in marketing and a sports background, I was incredibly excited about this internship opportunity.
While I’ve had the chance to work on numerous projects with the Best.Day.Ever. team, my primary role revolves around hosting and preparing for NFL football games in the suites. Thanks to NRG Energy, we get to engage with NRG’s customers, brokers, and prospects, crafting unforgettable memories.
A Day in the Life
On NFL game days, my journey begins early at NRG Stadium in Houston, Texas. Passing through the impressive security checks, I make my way to suites 219 and 220.
It’s here that I greet Hershel and Michelle, our team of support for food and beverages. They help ensure everyone’s game-day cravings are satisfied. From chicken wings to pizza and a selection of wines and beers, we’ve got all of the essentials!
Before the guests arrive, I’m busy placing flyers in every other seat and setting up enticing prizes near the entrance. I ensure my laptop is up and running, ready to launch our unique gamification platform, as we have exciting games in store for the day. We typically run a Pick’em and Squares game and they’re always a hit!
The Gamification Experience & Capturing Moments
When guests start trickling in, I extend a warm welcome and let them in on the opportunity to win prizes by scanning our QR code flyers. My responsibility is to input answers throughout the game based on the on-field actions and the leaderboard updates in real time. The ESPN app has become my best friend for quick reference. At the end of each quarter and half of the game, we have a winner! I love the excitement on our guests’ faces when we hand them their prizes. We capture these winning moments through photos that we send to the guests email the next day, allowing them to savor these memories forever.
My favorite part of working game days with the Best.Day.Ever. team is witnessing the energy and excitement radiating from our guests. Spreading joy has always been my personal mantra, and here, I have the chance to bring it to life. The remainder of my internship promises more exciting events, and I’m grateful for this opportunity every single day!
Interested in learning more about Best.Day.Ever.’s in-suite activations? Get a free consultation!